FAQ

Default solution folder, feel free to edit or delete it.

How to Re-Connect Google +
  We have found that Google+ Page does not always assign all the permissions which can lead to these error, so you will need to revoke the permissions and...
Thu, 20 Aug, 2015 at 12:02 PM
What are your hours for support?
Currently, our hours of operation at Socialtap is Monday thru Friday from the hours of 9am. to 6pm. pst.  To open a new ticket, click on the "+ new s...
Fri, 27 Feb, 2015 at 2:56 PM
What are these "services" that I see you referring to alot?
 A service is any social network account such as Facebook, Twitter, Delicious or blog that can be posted to and tracked with Socialtap. This also includ...
Fri, 27 Feb, 2015 at 3:07 PM
List of currently available "Services" with Socialtap.
  Facebook Fan Page, Facebook Group, Facebook Milestone, Facebook Note, Facebook Page Note, Facebook Post, Facebook Cover Photo, Facebook Page Albu...
Fri, 27 Feb, 2015 at 3:07 PM
How do I open up a support ticket for a problem I am having?
  How do I open up a support ticket for a problem I am having? If you are having a service issue, we encourage you to check out faqs before cre...
Fri, 27 Feb, 2015 at 3:20 PM
I'm currently in the free trial, how do I upgrade to the "Entreprenuer" or "Business" Plans?
  The easiest way to upgrade is to go right to the respective signup pages on our "Pricing Page". click here   Choose the plan tha...
Fri, 27 Feb, 2015 at 3:05 PM
What Payment Options do you Support?
 We accept Visa, Mastercard, Discover and AE. Payments are to be made monthly. You can save on a monthly subscription by paying either annually or quart...
Thu, 20 Aug, 2015 at 2:23 PM
What is a Service?
 A service is any social network account such as Facebook, Twitter, Delicious or blog that can be posted to and tracked with Socialtap. This also includ...
Thu, 20 Aug, 2015 at 2:23 PM
What is a List?
  Business Plan $99 per month Unlimited DIY Social Media Ready-to-Post Content done for you… Having enough content to post is a ...
Thu, 20 Aug, 2015 at 2:24 PM
Google Analytics Integration
 Socialtap is one of the only Management tools that Integrates directly with your Google Analyitic’s Account for Real-Time Reporting.
Thu, 20 Aug, 2015 at 2:24 PM